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1 Introduction Two and a half years ago, the United States passed the TRACED Act , which mandates the authentication of telephone numbe
Since the 1990s, the regulatory model that has prevailed in Europe has been that of competition. Competition at the level of services, but also at the level of infrastructure, when
A decision of the Council of State has just ruled in favour of the French association for customer relations (AFRC) and the union of contact centre professionals (SP2C) who accused
Enterprise Telecom Consultants (ETC), a limited liability company under French law, was founded in 2018 by Emmanuel Tricaud.
ETC is a specialised consultancy providing regulatory and business development expertise in the domain of electronic communications in Europe.
ETC privileges a systematic approach to telecom regulatory matters combined with a practical business evaluation of risks and opportunities.
ETC provides services to:
Emmanuel Tricaud combines 20 years of experience in IT with 20 years of expertise in electronic communication regulation and business development.